Customer Service
Something I love more than anything in a company is great customer service. I know I am not alone when I say that customer service can make or break a company; once you experience terrible customer service it can be difficult to see said company in the same light again. […]
Paying for return shipping
When I order something online I feel pretty accomplished. This feeling usually comes about when I order something that I really need, or something that I have been waiting to purchase for a long time. I love it when things arrive in the mail for me. There is nothing quite […]
What Makes You Trust a Website
When I am shopping online with the intention of buying products from a company, which includes giving them my credit card information on a website, the last thing that I want to be feeling is suspicious of the company or the people who I am giving this credit card information […]
Three Ways People Would Like to Interact with Your Website
If you love online shopping as much as I do, you know that there are several things that would make the experience way better. Some of the things I personally wish websites had are probably too futuristic for the current state of our Internet (i.e. being able to try clothing […]
Step into your users head when navigating your website
When designing your dream website and coming up with how everything should look and where things should be placed, something that can be easily forgotten is the experience that will be had by the customer. We have all done this, created something beautiful and amazing and then later found out […]
