How much does spam cost us?

By Shiloh Pettyjohn in Email Studies, Questions Answered, Spam Solutions, What Others Doing on

Every year or two, Ferris Research updates its estimates for the total cost of spam, earlier this year they did the 2009 estimates .

Their estimates: "Worldwide, spam will cost us all $130 billion; in the U.S. alone, $42 billion. That’s a 30% increase over our 2007 estimates, which themselves were a 100% increase over our 2005 figures."

They further explain the breakdown of where this is costing money:

  • User productivity cost (deleting spam, looking for false positives, etc.): 85%
  • Help desk cost (IT helping end users deal with spam): 10%
  • Spam control software/hardware/service (licensing fees, amortized capital costs, etc.): 5%

Well with Total Mail Defense making it so you have don’t have to delete spam or look for false positives that reduces that amount by 85%.

I am feeling pretty good about our assistance in helping the economy by reducing the money wasted.