What Makes You Trust a Website

By The Mortals of Questa Volta in Shopping Experience, The Mortals of QuestaVolta on

When I am shopping online with the intention of buying products from a company, which includes giving them my credit card information on a website, the last thing that I want to be feeling is suspicious of the company or the people who I am giving this credit card information to.

When I browse the internet for products to buy and am lead to a site that has a ton of pop-ups, or site errors, or otherwise unnerving signs that this is something I should be cautious about buying from, I am put off by this company and am far less likely to buy from them.

What makes me trust a website is knowing who the people are behind that site and this usually comes from:

  • a nice website that looks very professional
  • does not have a bunch of pop-up ads everywhere you click
  • clean cut
  • easy to navigate
  • lot of options to find out more about the company and the people you are buying your products from

Then the consumer is more likely to trust the company and buy more products.

The best way to make sure that you have a working website that people want to buy form is to have one that is professional. This means having a good hosting company to keep it up and running smoothly, and a great layout with easily accessible features for your customers to use.

— MB

ABOUT THE MORTALS OF QUESTAVOLTA

We are not nerds and while we occasionally understand a small part of what the founders and technical guys are talking about (mostly they explain stuff in terms of cakes and pies), we are all Internet users. We thought it would be fun to share some of our own ideas and views amongst the more technical stuff the boys are going to put up here.