Frequently Asked Questions

All other hosting companies offer a list of hosting plans and packages that shove the application users into a predefined set of options. We don’t believe this is the ideal way to design a hosting solution; our approach is entirely different.

A hosting company provides a server and network infrastructure, but the infrastructure is not designed for the individual company. Server and network infrastructure is a complex topic—and the main reason why most hosting companies employ this “cookie-cutter” approach is that it is cheaper. This approach allows the hosting company to artificially categorize applications to benefit the hosting company—not the customer.

At QuestaVolta, we custom-build the infrastructure for the customer or the application, and review the application for configuration optimization, reducing the footprint of the infrastructure we design. With our breadth of processes, such as caching and other advanced techniques, we have proven that our customers’ web applications need only a fraction of the computing resources they may have been paying for when supported by other hosting companies.

We believe this is one of the most significant differences in how QuestaVolta operates. Most of our competitors do not offer this level of custom support. We invest in our infrastructure, and our research has revealed that our abundance of unused capacity is far greater than what our competitors offer. When a site needs more resources on any high-sales day, such as Black Friday, we can respond quickly and provide all the resources they need—no slowdowns, no worries, and your site continues to function beautifully.

We optimize all major application platforms, focusing on Linux-based (LAMP stack-based) web applications. We also offer hosting for Windows applications.

Most web applications won’t require colocation services, but we can implement this service if needed. We roll it into our singular product approach: custom hosting solutions tailored for top performance for each specific application.

Yes, when appropriate. The vast majority of web applications hosted on physical servers are overkill, leaving the customer paying far more than they should. We care about offering superior services that respect your bottom line.

Some of our customers have valid reasons for needing dedicated physical server hosting, such as when data segregation is a security requirement. We have found a handful of other issues that may require physical server hosting, but most hosting services do not require dedicated physical services for top performance and site response.

Contact us, and we’ll work with you to assess your actual needs. Modern virtualization, skillfully applied, has replaced dedicated physical servers. The performance is better, more fault-tolerant, and has proven to be remarkably resilient.

What is the difference between a shared/cloud server vs. a dedicated server, and why would this be a concern? Hosting solutions may share resources with many customers. This approach is not ideal—your site shares resources with other sites, many of which could be eating up more resources due to more online traffic. Each customer has a dedicated site at QuestaVolta, and the hosting resources are not shared—they are yours alone.

When you look over our various packages, the resources you see are only for YOUR SITE. Our approach allows our customers to be hosted in a stable environment without the risk of being slowed down by sharing resources. When you compare our services to other hosting providers, are they giving you a dedicated server, or are you sharing resources?

Phone support is available 6 AM – 5 PM PST.

Ticket support is available 24/7: You can always open a Support Ticket if needed.