Frequently Asked Questions

If we had to pick one thing, it’s that every other hosting company presents a list of hosting plans and packages and fits each user or application into that predefined set of options. This is not the ideal way to design hosting solutions, and this is not how we do it.  

A hosting solution is a server and network infrastructure, and such infrastructure is not customarily designed that way except in the hosting industry. Server and network infrastructure is a far-reaching subject, and there is only one reason why most hosting companies take the “cookie-cutter” approach: it’s cheaper to support. It makes it possible for the hosting company to artificially categorize an application to benefit the hosting company, not so much the customer.

We custom-build the infrastructure for the customer or the application and review the application for configuration optimization to reduce its footprint for the infrastructure we design. With caching and various other techniques, we have seen web applications need a small fraction of the computing resources they otherwise would have required. We cannot overstate the importance of this step which is almost universally not addressed by the vast majority of our competitors.

We invest in our infrastructure, so extra, unused capacity is much greater than any other of our competitors as far as we know. Meaning if your site needs more resources on Black Friday, we can respond very quickly and provide them. 

Yes, we optimize all major application platforms with a focus on Linux based (LAMP stack based) web applications. We can also host Windows applications.

Most web applications don’t require this, but yes, we can offer colocation. We roll this into our singular product approach: custom hosting solutions tailored to the specific application.

Yes, when it’s appropriate. The vast majority of web applications hosted on physical servers are overkill, which means the customer is paying far more than is needed.

There are some good reasons for dedicated physical server hosting, such as when data segregation is required for security. There are a handful of others. The vast majority of hosting services do not have such requirements.

Contact us, and we’ll work with you to assess your actual needs. Modern virtualization skillfully applied has replaced dedicated physical servers as the performance is better, more fault-tolerant, and resilient in nearly every case.

What is the difference between a shared/cloud server vs. a dedicated server and why would this even matter to you?

Many hosting solutions share resources across many customers. This approach could slow your site because you share resources with your neighbor, who could be much larger and have a lot more traffic.

At Questa Volta each customer has their own dedicated site, whose resources are not shared with anyone else.

When you look at our packages, the resources presented are just for your use. This allows you to have a stable environment that won’t get slowed down by others.

When comparing Questa Volta to other hosting companies, keep this in mind. Are you getting a dedicated server or are you sharing?

Phone support is available 6 AM – 5 PM PST.

Ticket support is available 24/7: please feel free to open a Support Ticket if needed.

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