Agencies

WP Engine describes its service as managed hosting, and it manages much of the WordPress environment. The important question is what “managed” actually includes for the kind of site you’re running. For many WordPress sites, WP Engine covers quite a bit. Automatic core updates, WordPress-specific caching, staging environments, and daily

Many agencies tell me the same thing: if they stop handling hosting themselves, they worry they’ll lose some of that connection with the client. And on the surface, that makes sense. You built the relationship, you manage the work, and hosting feels like one more piece of what keeps that

Here’s a question I think is worth actually doing the math on: what would your team get done this week if no one had to touch a single hosting issue? Think about the time that goes into SSL renewals, downtime calls, “why is the site slow?” emails, troubleshooting, and those

Something I hear from agencies all the time is that when a client’s site goes down, the client usually doesn’t call the hosting company. They call the agency. It doesn’t really matter to them whether you built the server, manage it, or have ever even seen it. You’re the person

You built the site. You know it inside and out. But that doesn’t mean you signed up to be responsible for everything that keeps it running. The problem is, your clients don’t necessarily see it that way. When their checkout slows down, their SSL certificate expires, or something suddenly stops